Guardian Pharmacy provides a comprehensive pharmacy service for residential aged care facilities across Auckland.

We understand that aged-care pharmacy is about much more than supplying medicines. Your facility needs a pharmacy partner that is responsive, accurate, clinically capable and easy for your team to work with.

From routine medication cycles and automated packing to urgent medication changes and hospital discharges, our pharmacists are there to support your residents and staff seven days a week.

One Pharmacy Partner. Complete Medication Support.

Guardian combines experienced pharmacists, dedicated medication-packing infrastructure, electronic medication management technology and reliable delivery to provide a complete pharmacy service for residential care.

Our service is tailored around the requirements of each facility rather than expecting your facility to adapt to ours.

A Pharmacy Facility Built for Aged Care

Our aged-care service is supported by Guardian Direct, our dedicated closed-door pharmacy and medication-packing facility at Constellation Drive, Auckland.

Unlike a traditional retail pharmacy, the facility is designed around prescription processing, automated medication packing and delivery, without the interruptions of a busy retail environment.

This dedicated infrastructure allows our pharmacy team to efficiently manage the complex and changing medication requirements of residential care facilities.

Our Constellation Drive operation supports:

High-volume automated medication packing
JVM sachet production
Dedicated pharmacists and pharmacy technicians
Facility-specific medication cycles
Urgent medication changes
Hospital-discharge prescriptions
Coordinated Auckland-wide delivery
Seven-day pharmacy operations

Your facility is backed by dedicated people, technology and infrastructure built for medication management at scale.

Dedicated Pharmacist Support

Every facility is supported by a dedicated pharmacist who gets to know your residents, nursing team and medication processes.

Our pharmacists work closely with facility management, nurses, prescribers and other healthcare professionals to resolve medication issues quickly and maintain continuity of care.

Support can include:

Regular pharmacist facility visits
Medication queries and clinical advice
Medication reconciliation
Medication interaction support
Controlled drug support
Palliative care medication support
Resident and family medication education
Staff medication education
Assistance with medication-related procedures and processes

Most importantly, your team knows who to contact when they need pharmacy support.

Seven-Day Pharmacy Service

Because aged care doesn't stop on Friday afternoon, Guardian Pharmacy operates seven days a week, giving facilities dependable pharmacy support throughout the week.

Our service includes:

Routine scheduled medication supply
Urgent prescription processing
Urgent medication deliveries
Weekend medication supply
After-hours pharmacist support
Hospital-discharge medication coordination
Support for unexpected medication changes

Whether it's a late medication change, a new admission or an unexpected hospital discharge, your team has a pharmacy partner available to help.

Advanced Medication Packing

Guardian uses automated medication-packing technology to support accuracy, consistency and efficient medication administration.

We offer multiple packing systems so your facility can use the solution that best suits its residents and workflow.

Sachet Packaging

Individual medication sachets are clearly labelled for the resident and administration time and produced using automated JVM packing technology.

Sachet systems can make medication rounds simpler while providing clear identification and organisation of regular medicines.

Blister Packaging

Guardian also supports Medico and Alpaca blister packaging, providing flexibility for facilities and individual residents.

PRN & Special Medication Requirements

PRN medicines, controlled drugs and other medications can be supplied and labelled according to the agreed requirements of your facility.

We don't make your facility fit our system. We configure our pharmacy service around yours.

Technology Supporting Safer Medication Management

Guardian works with leading electronic medication-management systems used throughout New Zealand aged care.

Our team supports facilities using systems including:

Medi-Map
1Chart
Electronic medication administration records
Electronic prescribing and medication charting systems

Our dispensing and packing processes incorporate multiple verification and quality-control steps.

Technology supports our pharmacists — it doesn't replace them.

Hospital Discharge & Medication Reconciliation

Hospital discharge is one of the times when responsive pharmacy support matters most.

When a resident returns from hospital, medication changes can be extensive and need to be implemented quickly and accurately.

Our pharmacy team can assist with:

Reviewing hospital discharge medication information
Reconciling medication changes
Identifying discrepancies
Updating medication packs
Supplying newly prescribed medicines
Communicating medication changes with facility staff
Liaising with relevant healthcare professionals where required

Our objective is simple: get the resident's medicines reconciled and supplied accurately, with minimal disruption to your nursing team.

Supporting Your Nursing Team

A good aged-care pharmacy should make medication management easier for your staff.

Guardian provides ongoing education and practical pharmacy support for facility teams.

This can include:

Medication administration education
Controlled drug procedures
Medication storage guidance
Pharmacy and medication updates
New staff medication orientation
Resident and family medication education
Medication-related audit preparation and support

Our pharmacists are available to answer questions and work through medication issues directly with your team.

Reliable Auckland-Wide Delivery

Guardian provides daily pharmacy deliveries throughout Auckland, backed by urgent delivery options when required.

We understand medication requirements don't always follow the normal medication cycle.

Whether it's a newly admitted resident, an unexpected prescription change, a hospital discharge or an urgent medication requirement, our team works to get medicines to your facility as quickly as practicable.

A Smooth Transition From Your Current Provider

Changing pharmacy providers shouldn't create more work for your facility.

Guardian manages the transition with you.

Before commencement, our team works with your facility to establish:

Resident medication information
Medication charts and records
Packing requirements
Medication cycles
PRN medication requirements
Controlled drug requirements
Electronic medication systems
Delivery schedules
Facility-specific procedures
Key contacts and communication processes

We then coordinate the pharmacy transition in consultation with your team and relevant healthcare providers.

Our goal is a planned and organised transition with minimal disruption to residents and staff.

Why Facilities Choose Guardian

Dedicated Closed-Door Facility

A purpose-focused pharmacy and medication-packing operation supporting our aged-care service.

Seven Days a Week

Pharmacy service and support throughout the week.

Dedicated Pharmacist

A pharmacist who knows your facility and works directly with your team.

Flexible Medication Packing

JVM sachets plus Medico and Alpaca blister packaging options.

Electronic Integration

Support for leading aged-care medication systems including Medi-Map and 1Chart.

Urgent Medication Support

Responsive supply for urgent prescriptions, medication changes and hospital discharges.

Auckland-Wide Delivery

Reliable daily deliveries backed by urgent delivery options.

Clinical Support

Medication reconciliation, pharmacist advice, palliative care support and medication education.

Pharmacy Care That Gives Back

Guardian believes healthcare businesses have an opportunity to contribute to the communities they serve.

Through our Guardian Direct branch at Constellation Drive, we are proud to partner with Hato Hone St John and support the vital work they provide throughout New Zealand.

Guardian Direct donates $1 from every prescription item it dispenses to Hato Hone St John.

It's part of Guardian's wider commitment to supporting better health outcomes — not only for the patients and facilities we care for, but for communities throughout New Zealand.

Better pharmacy care. Stronger communities.

More Than Medication Supply

The real difference between a medication supplier and a pharmacy partner becomes clear when something doesn't go according to plan.

A resident returns unexpectedly from hospital.

A medication changes late in the day.

A nurse needs pharmacist advice.

A new resident arrives.

A medicine is required over the weekend.

These are the moments when your pharmacy service matters most.

Guardian's aged-care service has been built around being available, responsive and accountable when your facility needs us.

Considering a Change of Pharmacy Provider?

Whether you're reviewing your current pharmacy arrangement, opening a new facility or simply want to see what a different level of pharmacy support could look like, we'd be happy to talk.

Our team can meet with you to understand your current medication processes, identify your facility's requirements and explain how a Guardian Pharmacy service could work for your residents and staff.

Talk to our Aged Care Pharmacy Team

Phone: 09 281 2893
Email: info@guardianpharmacy.co.nz

Guardian Pharmacy

Your Pharmacy Partner in Care.